Step by step procedure from contract signing to move-in


If you want to see our house

Please contact us by e-mail or FREE hotline (In Japan only) for more details.
Room Showing could be available between our business hour 10:00-18:00.
(Saturday, Sunday and Public Holiday is OK)
◆Using E-mailing⇒Please go to the Enquiry Form
◆Using Telephone⇒FREE Hotline: 0120-37-0844(In Japan only and it could be work from the mobile phone also)

※About your Enquiry, please let us know your following details.

  • Which Guest House you want to see?(Example: Hippo House Warabi)
  • What type of room are you looking for?(Example: Single Room)
  • When do you want to come and see?(Example: July 1 10:00~)
On the day you come to see

Please go to our guest house directly.
We will have a staff who is waiting for you come to the guest house.
◆ If you want to cancel and change your schedule!
Please contact our staff directly and hour before the schedule.
◆ If you get lost…Please contact the staff who have an appointment with you.


How to make an reservation

Please contact us if you want to apply our guest house by e-mail for telephone.
◆ Using E-mailing⇒Please go to the Enquiry Form
◆ Using Telephone⇒FREE Hotline: 0120-37-0844(In Japan only and it could be work form mobile phone also)
Please fill up the application form ‘入居申込書’ from the internet.

Confirm your booking

Please pay Move-in Fee(Deposit)by the bank transfer.
Deposit the fee to our designated account.

※In addition

  • Initial fee differs depending on each house.
  • You could not have a retuned if you want to cancel your reservation after you paid the bill.
  • Under our general rule, please sign up a contact with 14 days after you made an reservation.
Move-in and making a contract

In general, please come to our house for your contract directly.
At that time, we will give you the first rent payment invoice’清算書’by the day use calculation.
Please deposit it within 2 business day to the designated account.

※Any things you need for your contract

  • Japanese…【An identification card with photograph(Driving License, Passport and so on)】
  • Foreigner…【Passport with valid VISA】
    Alien Card (Certificate of Alien Registration Card)


If you request to leave

Please contact us 2 months before your leaving schedule, filling up an Leaving Application form ‘退室届’ and hand in to us.
Example) If you want to leave on 15 May⇒Please contact us before 15 March.
If you contact us lately on 1 April, the extra rent payment must be paid until 31 May.

3 days before your leaving date

Please reconfirm your leaving time. (We will assign a staff to check the room with you.
Please make your leaving time between 10:00~17:00

On your leaving date

Ready to cleaned your room (Like clean the floor, wiping, garbage, clean your fridge and so on)
Washing used sheet, futon cover set, pillow cover and do iron it as well. (You can give it to cleaning shop)

※In addition
We will crimp you to pay for the cleaning also if it is not well.

Return your key