FAQ


HIPPO HOUSE 

Can I meet tenants before I move in?
We do not make such arrangements, but you may be able to meet some of the tenants when you come to see our house.
Do you ask for advance money?
No, we do not.
When a room becomes available, will you let us know?
No, we are afraid not. We cannot provide such notice, even if the room of your previous inquiry becomes available. Please look at our website or ask us by email or telephone.

Reservation

How can I reserve a room?
Please transfer 20,000 yen as an Initial fee to our bank account. You can reserve the room from 14days before the day of moving in. When we confirm the initial fee is transferred to our account, the resevation is completed.

Contract and Move-in

Is there a weekly contract?
No, we are afraid not. Our contract is from 1 month at the shortest.
What do I need to prepare for the contract?
Passport, residence card (if you have), a initial fee, and the first month rent.

Facilities and furniture

What are the rooms furnished with?
Each room is furnished with an air conditioner, fridge, desk, chair and bedding set(Depending on the house).
How about the common area?
There is a kitchen, dining room, lounge, shower room, laundry, air conditioner, large TV and toilet.

Friends

Can I invite my friends?
Yes, you can invite male and female friends.
Can my friends stay night in the room?
As a rule, we do not permit it, but it may be possible depending on the room type. Then you need to tell us about your friend stay.